Terms and Conditions of Use.

This Web Site is owned and operated by AITKEN SPENCE HOTEL MANAGEMENTS (PRIVATE) LIMITED, a company duly incorporated under the company laws of Sri Lanka, having its registered office at No. 305, Vauxhall Street, Colombo 2, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and when the context so requires, called and referred to as “AITKEN SPENCE HOTELS”).
By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein below. , The attached terms of online reservations will apply, when you make your reservations online and shall form part and parcel of this Agreement. The Principals of Data Protection of AITKEN SPENCE HOTELS is also annexed hereto for your reference.

  1. ACCEPTABLE USE
    You may use this Web Site in accordance with these terms and conditions for lawful and proper purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka or other jurisdictions from which you are accessing the Web Site.

    In particular you agree you will not

    i. Post, transmit or disseminate any information via this Web Site which is or may be harmful, obscene or otherwise illegal,

    ii. Use this Web Site in a manner which causes or may cause infringement of the rights of another.

    iii. Use any software, routine, procedure or device to interfere or attempt to interfere with the operation or functionality of this Web Site including but not limited to making available corrupt data, viruses via whatever means or interfere with its availability to others.

    iv. Deface, alter or interfere with the look and feel of this Web Site or underlying software code.

    v. Take any action that imposes an unreasonable or disproportionately large load on the Web Site or related infrastructure.

    vi. Obtain or attempt to obtain unauthorized access by whatsoever means to any of our networks.

    Where Aitken Spence Hotels believe in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.

  2. COPYRIGHT AND RESTRICTIONS ON USE

    All trade marks, service marks, copyright, database rights, and other intellectual property rights in materials on this Web Site as well as the organization and layout of this Web Site together with the underlying software belong to Aitken Spence Hotels or its licensors. The trade mark, service mark and logos of Aitken Spence Hotels and its licensors must not be used, modified or adapted in any way without the prior written authorization. The material on this Web Site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another WebSite, sold or transferred whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.

  3. DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNITY

    i. This Web Site has been compiled in good faith by Aitken Spence Hotels. No representation is made or warranty given, either express or implied as to the completeness or accuracy of the information that it contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses, worms, trojan horses or other harmful components.

    ii. To the maximum extent permitted by law, Aitken Spence Hotels disclaims all implied warranties with regard to information, products, services and material provided through this Web Site. All such information, products, services and materials are provided “as is” and “as available” without warranty of any kind.

    iii. This Web Site may contain links to Web Sites operated by third parties. Such links are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. Aitken Spence Hotels’ inclusion of links to other Web Sites does not imply any endorsement of the material on such Web Sites and Aitken Spence Hotels accepts no liability for their contents.

    iv. By accessing this Web Site you agree that Aitken Spence Hotels will not be liable for any direct, indirect or consequential loss or damages of any nature arising from the use of this Web Site, including information and material contained in it, from your access of other material on the internet via web links from this Web Site, delay or inability to use this Web Site or the availability and utility of the products and services.

    v. You further agree to indemnify, hold Aitken Spence Hotels harmless from and covenant not to sue Aitken Spence Hotels for any claims based on using this Web Site.

  4. MODIFICATION OF TERMS
    Aitken Spence Hotels may make improvements and/or changes in the products, services and prices described in this Web Site at anytime without notice. Changes are periodically made to the Web Site. Aitken Spence Hotels may amend these terms by posting the amended terms on this Web Site. Continued use of this Web Site following such changes shall constitute your acceptance of such changes.
  5. AGE AND RESPONSIBILITY

    You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.

  6. PRIVACY POLICY

    Aitken Spence Hotels is using a secured Web Site for transaction of personal data communicated. We do not capture personal information without your knowledge or your permission. You will only be asked to provide personal information when you are taking advantage of this site’s interactive products and services.

  7. FEEDBACK

    Aitken Spence Hotels is free to use, reproduce, disclose and or distribute the information, ideas, know-how in your feedback to others without limitation and for any purpose whatsoever.

  8. OTHER TERMS

    This Agreement constitutes the entire terms governing your access to dealings with and use of this Web Site. Separate arrangements may attach to products or services you obtain, purchase or use from the site. You can find details of these terms under those particular products or services, or from the service providers.

  9. GOVERNING LAW

    The laws of the Democratic Socialist Republic of Sri Lanka govern the use of this Web Site and you irrevocably submit to the non exclusive jurisdiction of the courts of Sri Lanka. Aitken Spence Hotels reserves the right to bring proceedings against you in the country of your residence.

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Hotel Atithi

CHECK-IN / CHECK-OUT TIME & DAY USE ROOMS

  • Check-in and check-out is at 12.00 noon. Early check-in & late check-out is subjected to availability
  • Guaranteed day use between 09.00 hrs 16.00 hrs will be charged at 50% of published tariff, subject to availability. Guaranteed late check-out beyond 16.00 hrs will be charged one nights' room rate

PAYMENTS & CANCELLATION POLICY

  • Payments may be made by VISA and MasterCard. Payments may also be made to our bank account in Pondicherry or by cheque payable at par / demand draft.
  • Full refunds available on cancellations received 7 days prior to the date of arrival, unless specified.
  • No refunds available on cancellations of reservations between 20-12-2010 upto 10-01-2011.
  • Full refunds available on cancellations received 21 days prior to the date of arrival on 11-01-2011 upto 15-02-2011
  • In the event you do not utilize your reservation (no-show) or fail to cancel prior to the stipulated time period, there will be no refund granted.

BOOKING TERMS & CONDITIONS

Bookings will be held provisionally up to a pre-specified cut-off date after which they will be released unless part / full payment is received. For bookings please contact:

Hotel Atithi, 126, S. V. Patel Salai, Pondicherry - 605 001, India
Tel: +91 413 2345 000 Fax: +91 413 2345 001
E-mail: res.atithi@aitkenspencehotels.in
Web: www.atithiatpondi.com

Poovar Island Resort

CHILD POLICY

  • Children below the age of 6 years will be on complimentary basis, under the adult meal plan without an extra bed

CHECK-IN / CHECK-OUT TIME & DAY USE ROOMS

  • Check-in is at 12.00 hrs and the check-out is at 11.00 hrs. Early check-in & late check-out is subjected to availability
  • Guaranteed day use between 09.00 hrs 16.00 hrs will be charged at 50% of published tariff, subject to availability.
  • Guaranteed late check-out beyond 16.00 hrs will be charged one nights' room rate

PAYMENTS & CANCELLATION POLICY

  • Payments may be made by VISA and MasterCard. Payments may also be made to our bank account in Trivandrum or by cheque payable at par / demand draft.
  • Full refunds available on cancellations received 7 days prior to the date of arrival, unless specified.
  • No refunds available on cancellations of reservations between 20-12-2011 upto 10-01-2012.
  • In the event you do not utilize your reservation (no-show) or fail to cancel prior to the stipulated time period, there will be no refund granted.
Currency Conversion Policy

Please note that all rates are in Indian Rupees (INR) and neither Aitken Spence Hotels Managements (Pvt) Ltd nor the Hotel owning Company it represents on this website, will be liable for any exchange losses due to this transaction.

BOOKING TERMS & CONDITIONS

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Bookings will be held provisionally up to a pre-specified cut-off date after which they will be released unless part / full payment is received.
For bookings please contact:
Poovar Island Resrot, K.P. VII/911 Pozhiyoor, Trivandrum - 695513, Kerala, India

Tel: +91 471 2212068, 69, 73
Fax: +91 471 2212092
E-mail: reservations@poovarislandresort.com
Web: www.poovarholidays.com

HDFC Bank Internet Payment Gateway Contact Details

Helpdesk - 022-2491 3430, 022 - 2490 2484, 022 - 24902483
Facsimile - 022-2490 2922
Email - pghelpdesk@hdfcbank.com

This website accepts payments in Indian Rupees (INR) only. Please note that neither Aitken Spence Hotels Managements (Pvt) Ltd nor the Hotel owning Company it represents on this website, will be liable for any exchange rate losses/gain due to any transactions/refunds processed irrespective of customer’s credit/debit card currency.

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